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Mentor IT technician (UK)

Join the community of OpenClassrooms mentors and participate to the democratization of education!

Who are we?

OpenClassrooms is a company with a mission: to make education accessible to everyone, everywhere around the world.

We bring together a community of over 2 million students who are passionate about digital subjects. We are now the first online school in Europe and Africa, and offer 100% online degrees recognized by the French government.

Our innovative pedagogy is built on different pillars:

  • A pedagogy based on real-life projects
  • Weekly online support for each student with a mentor
  • A dynamic and active community gathered on a Workplace

Who and what is a mentor?

It's you: an experienced professional in the field in which the student is training. A role model who will share their know-how and life skills with the student every week, coaching them throughout the training program.


Your benefits as a mentor:

  • Pass on your knowledge and train the IT support technician of tomorrow
  • Join the OpenClassrooms community of mentors. A network of more than 2,000 professionals and experts in many fields
  • Develop your teaching skills by coaching a wide variety of profiles
  • Increase your income, at your own pace, according to your schedule
  • Get unlimited access to the OpenClassrooms platform
  • Get continuous training by taking courses or by becoming a student: A 20%/month discount is offered to mentors who wish to complete a path

How does mentoring work?

- The mentoring sessions are individual, last 30 to 45 minutes per week and are done exclusively by videoconference.
- The mentor helps the student in the realization of their projects and helps them to increase his or her skills.
- You have the opportunity to choose to coach one or more students in their training (3 students = 3 hours/week) depending on your availability.
- All the educational support is created and made available to you by OpenClassrooms on the platform.

Ready to become a mentor on the IT technician path?

  • The path

In the IT technician course, our students learn manage IT equipment and provide user support. To do so, they must carry out professional projects, such as "Deploy IT Equipment for a Start-Up" or "Secure the Workstations in an IT Inventoryon which you accompany them.

  • Pre-requisites

- You have a bachelor degree and at least 2 years of professional experience as an IT technician

- You have a company structure or a freelance status (registered in your country of residence) to be able to invoice your services on a monthly basis, or you are ready to create one.

- You know how to install and configure a server operating system (Linux / Windows)

- You ensure the maintenance of the computer park and the update of a simple website or intranet

- You know and appreciate user support

- You know how to adapt your communication style to the profiles and needs of your interlocutors

- You know how to simplify complex concepts, set objectives and give constructive feedback

- You are rigorous and involved in your missions


  •  Application Process: The Video Stage

Once you have applied to become a mentor, you will be asked to submit a video. This step is essential for your integration into the mentoring community.

Why make this video?

This video allows us to verify that :

  • Your skills are relevant to the path you will be mentoring on
  • You know how to use your experiences to benefit others
  • Your pedagogical skills will capture the attention of your future students

How to make this video?

Instructions will be sent to you by email. A link to follow will be integrated to make directly the video or to download it. Be careful, the size limit is quickly reached (50Mb), so we recommend you to use the video tool that is proposed to you. If necessary, send us a drive link or other by return email.

Answer the 4 questions you are asked. To do this, you must use the path you are applying for and its projects, which you will find directly on the platform (path => "projects" tab).

Find a clear (without backlighting) and quiet place so that we can see and hear you well. This will allow you to create a framework for your future mentoring sessions with your students. 

Who is watching?

The Mentoring Acquisition Team, and more precisely the person with whom you have already exchanged emails.The team will send you a feedback within 10 days. The video is then deleted and will not be used internally or externally.



Now it's your turn!

Additional information

  • Remote status

    Fully remote

  • Contract type

    Freelance & remote

We usually respond within three days

Or, know someone who would be a perfect fit? Let them know!

Make education accessible

OpenClassrooms is an online school offering degrees and professional training courses to more than 2 million students every month around the world. Our mission is to make education accessible, everywhere, to everyone.


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